Make sure your email address is correct.
Order confirmation will be sent to your email,pls notify us within 24 hours by email.
Once you placed an order, and want to cancel order, pls notify us within 24 hours by email.
A cancellation fee - 15% of the purchase amount will be charged for all cancellations.
Orders cannot be canceled once it has been dispatched.
If you fail to provide us with a prompt notification, we will not authorize your cancel order
Can not accept a refund or exchange:
1.All the products are the same as you see from our website,pls make sure you like it and place an order. Unfit /dislike can not offer you a refund or exchange.
2. Make sure your size before you placed an order. If it is the right size sent, we unforturnately can not offer you a refund or exchange.
3.Worn out shoes cannt accept a refund or exchange,we cannt promise how long you can wear.
Returns & Exchanges and Refund:
1.Wrong items (sent the wrong products with your order)
2.Wrong size(sent the wrong size with your order,such as ordered uk8,we sent you uk9,means wrong size)
3.Refunds: It can take between 7-14 working days for your refund to be reflected in your bank account.
If you have not received your refund yet,please check your bank first.Or contact us by Email.